Case Study

End-to-end interior design mobile app

  • Duration

    100 hours

  • My Role

    User research
    Product development
    UX UI design
    User testing

  • Tools

    Figma
    Google Docs
    Google Sheets

When researching navigation for a trip of any distance, users often need to consider directions, an estimated time of arrival, traffic concerns and anticipated weather.

Currently, Google Maps users are not able to check the weather or view weather radar within the app, and therefore would have to exit the app to get that information. In order to get a complete comprehensive look at the details of a route, it would be most convenient to include a weather radar overlay on Google maps.

Adding a weather feature to Google Maps would provide users with a comprehensive navigation plan, and allow them to effectively prepare for their journey whether on wheel or foot.

The Background

Design Process

Research

User Interviews
Competitive Analysis
Secondary Research

Define + Ideate

User Personas
User Flows
Information Architecture

Design

Wireframes
Visual Design
Prototypes

Test

Usability Tests
Iterations

Research Process

User Interviews

I interviewed four potential users via video calls or in person to understand how users interact with Google maps, how they check the weather and the goals and pain points of each.

Questions

  • When checking the weather, what are the key results you typically look for?

  • How often do you typically check the weather forecast?

  • When navigating to a new place, what information do you typically gather?

  • What are your biggest pain points when navigating to a new place?

Key Statistics

4/4 use Google Maps for navigation

 3/4 typically check the weather before a commute or outside activities

4/4 look for temperature and precipitation when checking the weather

Notable Insights 

  • When navigating to a new place, users typically gather directions, estimated time of arrival and weather.

  • Users’ biggest pain points when navigating to a new place are disruption in their route/flow of traffic and difficulty viewing the route.

  • Users check the weather for a location other than their own if they are traveling there or know someone who lives there.

Define + Ideate

User Personas

Aligning User Needs & Motivations

With user insights from interviews and supplemental knowledge gained from secondary research, three primary persona emerged: The Commuter, The Outdoor Enthusiast and The Traveler.

User Flows

Using secondary research and feedback from user interviews, I created two main user flows to illustrate how the user will navigate through the new weather overlay and its main features.

High Fidelity Wireframes

Preparing for Prototyping

Key task flows were established that aligned most with user needs and product goals, finalized in high fidelity wireframes and made into prototypes.

Task Flows

  1. Search the forecast in Indianapolis and check the hourly forecast for 2 pm

  2. Use the commuter feature to check road conditions in Indianapolis, and search and select the best route based on road conditions to Cincinnati

Task 1
Search forecast

Task 2
Commute from Indianapolis to Cincinnati

Test

Usability Test

Utilizing the prototypes, four test participants within the target audience navigated individually through the two key task flows. 

Goal

Determine whether users can successfully and efficiently navigate through the outlined tasks.

Success Metrics

  •  Users complete each task without significant errors

  •  Users complete each task within a reasonable timeframe

  •  Users provide positive feedback and feel they would enjoy using the product

Prototype Iterations

Below is the combined user feedback and corresponding iterations made to each task flow.

User Feedback:

  1. On the first weather screen, user instinct is to select a location on the map to check for that area’s weather.

  2. Once the weather feature was selected, the order of the new menu bar felt confusing to users. There wasn’t a clear sense of how to get back to the main Google Maps page.

Adjustment:

  1. Add weather icons with temperature and precipitation shown so users can get a sense of the area’s weather at a glance as well as select an area they’re interested in without having to input the specifc location immediately.

  2. Reorder the menu icons so “Explore” is in the same location and will serve as the Google Maps “home” button.

Iterations 1 + 2

Previous version

Updated version

Final Prototypes

Once all feedback was incorporated, I finalized the high fidelity prototypes for each task linked below.

Task 1 | Search forecast

Search the forecast in Indianapolis and check the hourly forecast for 2 pm

Task 2 | Commute from Indianapolis to Cincinnati

Use the commuter feature to check road conditions in Indianapolis, and search and select the best route based on road conditions to Cincinnati